A member of staff reprimanded another in front of the customers in a derogative and insulting manner. Very embarrassing for both the member of staff and customers.

The hydro message was out of order. They gave us a voucher to use it later but I wanted it for that day.

There was not enough food. Kept asking the manager to bring out more to replenish the empty dishes.

Area to leave my belongings but nothing before the massage.
Had to wait the afternoon to have my massage though the breakfast is until 10am.
I waited quite a while in a jacuzzi that was not warm enough with a noisy inner pool

Very limited choice of food, and the food is very basic. Absolutely nothing special and not worth going there

deal was great and look forward to similar deals in future

They need to improve the antipasta. Service is excellent.

Parking problem

Breakfast finished 10am. Spa not open until 11am. Spa staff not aware of details of the offer. NO CHANGING ROOM, HAD TO CHANGE IN SMELLY TOILET. Breakfast good.

They are not equipped to receive a lot of guests, the kitchen is far away from the pool, waited 3 hours to be served lunch and when it came it was cold. However I spoke to the manager and she was very helpful and even gave me another voucher FOC to replace the day, the following time the situation improved however still you had to wait for some time for the food to be brought up.

Not value for money. Pretended better for the money paid when compared to other buffets.

Do not waist your time and your money. There is a small pool with very cold water. Place has no character and no atmosphere. Boring place with 2 construction sites nearby, which are noisy.

It was a great day ...relexing..great service...nothing to complain about

Food was good. Pool area small with only a couple of deck chairs. Pool area full of kids screaming with no staff to bring some order to the madness...had to leave.

The food was poor, no vegetarian main course hence just 2 courses instead of the promised 3. Dessert was only cake or fruits. They pretended to know nothing of the wine deal. After complaining we received a half bottle between the 2 of us. The massage was really good, though. Still definitely not a 99 Euro value.